FAQ

What are Atelier wallets made of?

Our Auren and Alden wallets are made from cow leather. See each product page for its finish, design and storage details.

Do you offer Cash on Delivery?

Yes. Cash on Delivery is available across Pakistan. You can also pay online at checkout.

How long does shipping take?

Domestic orders typically arrive within 3–5 business days. See our Shipping & Delivery page for full details.

Can I return or exchange my wallet?

Yes, unused items in original packaging can be returned within 30 days. Personalized items are final sale. Details are on our Returns & Exchanges page.

Do your wallets come with a warranty?

Yes, every wallet carries a 2-year warranty against manufacturing defects. See our Warranty page.

How do I care for my leather wallet?

Keep it away from prolonged water exposure and direct heat, and condition it lightly every few months. Leather can develop its own character with use.

Do you ship internationally?

We currently ship within Pakistan, with select international shipping available; reach out via our Contact page to check availability for your location.